1. Tableau Business Intelligence

41% Of CRM Systems Are SaaS-based

Discussion in 'Công nghệ' started by bsdinsight, May 29, 2014.

  1. bsdinsight

    bsdinsight Well-Known Member

    Gartner CRM Market Share Update: 41% Of CRM Systems Are SaaS-based, Salesforce Dominating Market Growth

    Gartner’s latest CRM market share reports that the worldwide CRM market grew 13.7% from $18B in 2012 to $20.4B in 2013, with 41% of all systems sold in 2013 being SaaS-based

    Salesforce (NYSE:CRM) is the worldwide leader in CRM software, with 16.1% market share. Salesforce grew 30.3% from 2012, when the company attained revenues of $2.52B, outdistancing SAP ’s 12.7% growth, Microsoft MSFT -0.45%’s 22.8% and IBM IBM -0.92%’s 22% yearly growth. Market shares are illustrated in the following graphic, Worldwide CRM Software Spending by Vendor, 2013.


    Salesforce grew 24.7% faster than its nearest competitor from 2012 to 2013, attaining 30.3% growth in worldwide revenues. Microsoft achieved 22.8% growth, followed by IBM (22%), SAP (12.7%), other companies (9.9%) and Oracle ORCL -0.81% (4%).


    Gartner reports that Asia/Pacific (APAC) and China still achieved double-digit growth rates while noting these are nascent markets also experiencing uncertain economic conditions including currency fluctuations.

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    Xem ra, China vẫn là một thị trường mà các ông to bà lớn phần mềm thèm, thèm, và thèm
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