The Future of CRM with Bob Stutz, Microsoft

Discussion in 'Giải pháp ERP, CRM, EPM and BI' started by bsdinsight, Dec 2, 2014.

  1. bsdinsight

    bsdinsight Well-Known Member

    Is CRM is dead? Should software be free until positive ROI? Bob Stutz answers these questions and more.


    Bob Stutz brings more than 20 years of business applications development experience to Microsoft Corp. As corporate vice president of Microsoft Dynamics CRM, he is responsible for defining the long-term strategy and technology direction as well as the development and delivery of on-premises and cloud…
     
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  3. hung.manh

    hung.manh Member

    CRM không chỉ là Sale, Marketing, Customer Care mà là một Framework để xây dựng hệ thống Front Office - ông này nói quá đúng luôn nhẻ, 20 năm kinh nghiệm.
     

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